Earnings: £34,000 - £38,000 per year
Permanent | Full-Time
Main Dealer | Career Progression | Training Provided
C&B Recruitment are currently recruiting for an experienced Service Advisor to join a successful and busy main dealer aftersales team.
This is an excellent opportunity for a motivated and customer-focused individual to join a well-established dealership group offering fantastic earning potential, career development, and a supportive working environment.
We are looking for someone who can deliver exceptional customer service, confidently manage service bookings, and liaise effectively with the workshop team.
Service Advisor Role and Responsibilities:
- Act as the first point of contact for service customers, providing a professional and friendly welcome.
- Manage customer service enquiries, bookings, and follow-ups both in person and over the phone.
- Accurately record service requests and vehicle requirements.
- Liaise with the workshop and technical teams to schedule work efficiently.
- Keep customers updated with progress and ensure a high level of communication throughout the service or repair process.
- Upsell additional products and services where appropriate to meet customer needs and maximise revenue.
- Ensure all work is completed to the highest customer satisfaction levels.
- Maintain accurate customer and vehicle records using the dealer management system.
Service Advisor Requirements:
- Previous experience working as a Service Advisor, Aftersales Advisor, or Customer Service Advisor within a Main Dealer or automotive environment – essential.
- Strong customer service and communication skills.
- Good technical understanding of vehicle servicing and repairs would be beneficial.
- Ability to upsell additional products and services.
- Well-organised with excellent attention to detail.
- Team player with a proactive and positive attitude.
- Full UK Driving Licence – essential.
Benefits:
- £34,000 to £38,000 per year depending on experience and performance.
- Company car scheme available.
- Full pension scheme.
- Private healthcare plan.
- Ongoing manufacturer and customer service training.
- Career progression opportunities within a growing dealership group.
- Employee rewards, bonus schemes, and recognition programmes.
- Modern, high-tech dealership environment.
- Supportive and professional team culture.
If you are a customer-focused Service Advisor looking for your next move with great earning potential and career development, apply today!
For more information, please contact Ian Bowker at C&B Recruitment.
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